Zoho SalesIQ
Discover the future of customer engagement
Discover the future of customer engagement
Zoho SalesIQ is a powerful live chat and visitor tracking software designed to enhance customer engagement and boost conversions
Live Chat
Live chat allows businesses to communicate with website visitors in real time, providing immediate assistance and support. Zoho SalesIQ’s customizable chat widgets can be easily integrated into any website, enabling businesses to engage visitors and address their queries, ultimately enhancing customer satisfaction and conversion rates.
Visitor Tracking
Zoho SalesIQ offers advanced visitor tracking capabilities that provide insights into visitor behavior, including pages viewed, time spent on site, and referral sources. This data allows businesses to understand their audience better and tailor their engagement strategies accordingly, improving the chances of conversion.
Automation
Automation features in Zoho SalesIQ help streamline customer interactions by enabling automated chat responses, routing visitors to the appropriate agents, and scheduling follow-ups. This not only enhances operational efficiency but also ensures that no lead is overlooked, fostering better customer relationships.
Analytics and Reporting
SalesIQ provides in-depth analytics and reporting tools that help businesses measure the effectiveness of their chat strategies. Users can track metrics such as chat volume, response times, and conversion rates, enabling data-driven decision-making to optimize customer engagement efforts.
Integration with Zoho CRM
Website security is essential for protecting sensitive data and maintaining user trust. Zoho Sites incorporates various built-in security features, including SSL certification and secure hosting, to safeguard websites from vulnerabilities. Users are encouraged to adopt best practices like strong passwords and regular backups for added protection.
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