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Coderack IT Labs.

Zoho Desk

Cover all your bases

Zoho Desk is the industry’s first context-aware help desk software that helps businesses focus on the customer.

From increasing your agent’s productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts.

Close tickets Open happiness

Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.

Convenience is key.

When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.

Don’t improvise. Improve.

With Zoho Desk, identify the right trends and patterns in your team’s efforts, make improvements, and inspire better performance.

One Company. One Team.

Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.

Self-help is the best help

Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.

Your help desk, truly yours.

Connect to your bank, fetch transactions, and reconcile accounts in a jiffy.

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